Tuesday, July 28, 2020
Definition: Communication skills are abilities you use when giving and receiving different kind of information.
Being able to communicate effectively is perhaps the most important of all life skills. It is what enables us to pass information to other people, and to understand what is said to us. You have to watch a baby listen intently to its mother and trying to repeat the sound that she makes to understand how Fundamental is the urge to communicate.
Communication, at its simplest is the act of transferring information from one place to another. It may be vocally ( using voice), written (using print)or digital media such as books,magazines. (Website or emails), Visually ( using logos,maps,charts or graphs), or non verbal using body , gestures and the tone and pitch or voice ) in practice , it is often a combination of several of these " Communication skills may take a life time to master if indeed anyone can ever claim to have mastered them. There are however ,many things you can do to improve your communication skills and ensure that you are able to transmit and receive information effectively.
THE IMPORTANCE OF GOOD COMMUNICATION SKILLS.
Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between.
The ability to communicate information accurately , clearly and as intended , is a vital life skill and something that should not be overlooked. Its never too late to work on your communication skills and by so doing , you may as well find that you have improve your quality of life. Communication skills are needed in almost all aspects of life.
Professionally, if you are applying for a job or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, work well in a group. Many of these are essential skills that most employers seek. As your career progresses, the importance of communication skills increases, the ability to speak ,listen , question and write with clarity and concise ness are essential for most managers and leaders. In your personal life, good communication skills can improve your personal relationships by helping you to understand others and to be understood. It is almost a cliche that personal relationship need communication, failure to talk has been blamed for break down of many number of partnerships and relationships, but the ability to listen is also an important element . Communication is also vital in wider family relationships whether you want to discuss arrangements for holidays or ensure that your teenage children are well and happy. Communication skills can also ensure that you are able to manage interactions with Business and organisations. Over the course of your life time, you are likely to have to interact with a wide range of organisations and institutions including businesses, government offices, and schools. Good communication skills can ease these interactions and ensure that you are able to get your point access calmly and clearly and also take on board the responses. "Communication is a two way process".
Communication is not the same as broadcasting, or simply sending out information. It is a two-way process, in other words, it involves both the sender and receive of the information. It therefore requires both speaking and listening ,but also and perhaps more crucially- developing a shared understanding of the information be transmitted and received. If you are the sender of information this means commun9 it clearly to start with ( whether in writing or face yo face) then ask questions to check your
Listener , understanding , you must also then listen to their replies, and it necessary, clarify further, if you are the recipient ,not means listening carefully to the information , then checking that you have understood by refle9 back or asking questions to endure that you both have the same understanding of the situation. It is therefore an active process. There is nothing passive about communication in either direction.
DEVELOPING COMMUNICATION SKILLS
Good communication skills can improve the way that you operate through life, smoothing your way in your relationships with others. Poor communication skills on the other hand, can sour relationships from Business to personal , and make your life significantly harder. Some people seems to understand how to communicate without eve6 trying .they are able to tailor their language, tone and message to their audience, and get their point across quickly and succinctly in a way that is heard . They are also able to pick up the message sent to them rapidly,understanding both what is said and what has to been said, Thus may seem effortless, but the chances are that they have spent plenty of time toning their skills.
Along the way, they have probably also developed a good understanding of themselves called (self-awareness) and habits of reflecting on success and failure and the actions that have led to one or the other.
Interpersonal communication skills: are the skills we use when engaged in face to face communication with one or more other people. Reflection and clarification are both common techniques used in verbal communication to ensure that what you have heard and understood is what was intended, Reflection is the process of paraphrasing and restating what other person has just said to check that you have understood.
Clarification is the process of seeking more information to ascertain your understanding.
Questioning skills are one very important area of verbal communication , often used in clarification, but also to extract more information, as a way to maintain a conversation.
Listening is also a vital interpersonal communication skill. Listening is an essential part of receiving information. When we communicate, we spend 45% of out time listening. Most people take listening for granted ,but it is not the same as hearing and should be thought as a skill.
OTHER COMMUNICATION SKILLS: communication skills encompass far more than simple verbal and non - verbal communication, even in a wide range of circumstances.
Presentation skills: many of us only use presentation skills infrequently, however, there will probably be times in your life, when you need to present information to a group of people, either in a formal or informal setting. Presentations are far more than simply standing up in front of a screen and talking your way through set of slides, They also include the ability to get your point across in a meeting, both small and large, even pitching your business idea to a potential investor.
Writing skills: Communication skills are not limited to direct interaction with other people and the spoken word. The ability to write clearly and effectively is also key to communication. This set of skills should not be limited to journalists or professional authors only. Poor written communication can be frustrating for the reader and potentially damaging for the author .
Personal skills : are the skills that we use to maintain a healthy body and mind, but they can also enhance communication , eg improving your self esteem and building your confidence can help you feel more positive about yourself and abilities.
Good communication is also linked to assertiveness or standing up for what you believe. Communication is a complex subject with many areas and skills to consider. Finally being able to communicate effectively is also a skill like any other. It too ca be learned, given time. Any can make a start on improving their communication skills at any time and the investment of time and effort is likely to pay off rapidly.
Written by Sese Maureen
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- ▼ July 2020 (11)